Posts Tagged mission
Posted by Kristina Marzullo in Attitude, Buy-in, Change, Coaching, Collaboration, Commitment, Culture, Employee Engagement, Employee Passion, Engagement, Federal Agency, Goals, Government, Ken Blanchard, Leadership, Motivation, Performance, Productivity, The Ken Blanchard Companies, Trust, Vision on November 28, 2012
Fiscal cliff, political objections, merging agencies, and pay decrease discussions around the water cooler have many government employees concerned. Many of us are wondering what exactly 2013 is going to look like for ourselves and for our country. Now is the time for agency leaders to take action and encourage their teams.
Culture can be a powerful change agent. If you think about high performing agencies, most of them have a clear culture that is actually implemented within the organization. An agency’s culture generally dictates the values, vision, and missions. It is an indicator of how the agency gets things done on a daily basis. When leaders adhere to the culture when integrating change, it will support and encourage employee’s reaction to the change.
Can you explain your agency’s culture? Are your goals and the goals of your team members aligned with the organizations culture? If not, this could be a great discussion to have in your next one-on-one meeting with your employees. Employees that know their performance and success is contributing to the success of the organization are more motivated, confident, and passionate about what they do.
Involving your employees with the agency’s mission can lead to confident, engaged, and high performing individuals. Studies reveal that the more employees are involved in the decisions of a change that will impact them, the more committed they are to the agency. In turn, the more committed they are, the better their performance. The better their performance, the more effective the agency will be at accomplishing their mission.
Would you be more accepting of a decision that was made by others and dictated to you or would you rather have an opportunity to provide your contribution and feedback to that decision? An effective way to implement any change is to allow those who have to endure the change to be involved in the change process.
Our immediate reaction to change tends to be objection. This is where leaders can really use their skills and influence a direct report’s perception of the impending change. An employee’s supervisor is the first line of defense against a closed-minded approach to change. Scheduling regular one-on-one meetings, building trust, and providing the tools the employee needs to successfully overcome the negative mind-set that can occur during change can be the difference in an employee staying with the agency versus leaving for another job.
Do you have a strategy to resolve people’s concern and negative mind-set on change? Ken Blanchard, author and co-founder of The Ken Blanchard Companies, reveals that “none of us is as smart as all of us.” Shifting your employee’s outlook can often lead to a change of heart and commitment to the agency.
Want to hear more about how you can motivate yourself and your employees? Join Dr. David Facer, author of Optimal Motivation, today at 12:00pm EST today as he shares a fresh approach to motivation that can increase employee engagement, productivity, and employee well-being. Now who doesn’t want that during these hard times?
In my last post, I wrote about disengaged, yet loyal, employees. I received several comments from readers and colleagues about the message contained in that article. Some wanted to know more about the personal experience that I included in the article, others questioned who would stay in a job that they didn’t enjoy, and several told me about what motivates them in their professional careers. Pay freezes and the federal pay overhaul leave much to be desired by most federal employees, but I believe it’s the passion that the public sector has for the work they do and the difference they make working at their agency that drives them to continue doing what they do and making a difference every day they step into their office.
Check out this video of government employees who enjoy what they do and definitely have a passionate work environment.
As I watched this video, the key points, words, and phrases that I found inspiring are:
- Love what I do
- How can we make it better
- Making a difference in the world
- Meaningful and important work
- Shared goals and missions
- Helping the people of the world
- Serve the nation
- Doing the right thing
- It’s not about the money, the prestige, or the position
- A new way of looking at life
- Helping people get back in a better position
Do you have work passion?
The answer may be yes! Studies show that while most government employees are satisfied with their jobs, many are not actively engaged in the performance and quality of their work. Yet, a hearty 63% of those public sector workers say that they intend to stay in their positions long-term. Factors such as leadership effectiveness, performance management, employee involvement, and pay and benefits have a significant impact on how government employees feel about their jobs. Why would someone stay in a job where they’re not satisfied? Have we become so immune to the fact that we should actually enjoy (gasp!) what we do or are we just going through the motions to collect a paycheck? Perhaps our lives have become so fast paced, that we are simply showing up and are satisfied getting by with “good enough.”
I recently sent an email correspondence out to a colleague asking several questions about a project we are working on together. Less than two minutes later, my phone rings. It was my colleague calling to talk about the email I sent. The funny thing about this scenario is that it completely caught me off-guard! It was so odd to me that instead of responding to my inquiry via email, he chose to actually pick up the phone and talk about the project. Sensing my initial “shock,” we discussed how we, as a society, have grown so accustomed to the “speed of light” work environment, the “just get it done” mentality, and the impersonal form of communication that has become the norm. After I hung-up the phone, I not only got the answer to my questions that allowed me to move forward on the project, I also felt a connection with my colleague that gave me a sense of satisfaction and engagement that felt pretty darn good. Since that brief conversation, I’ve continued to think about the message that I took from that telephone call and how I can become more engaged and motivated, not just with the quality of my performance, but in the quality of my interactions with individuals both on and off the job.
Motivation experts, Drea Zigarmi, Susan Fowler, and David Facer, believe that motivation is a skill that can be taught, learned, developed, and nurtured. Motivated employees, at all levels of the agency, experience higher levels of energy, vitality, and well-being by leveraging their natural tendency to:
- Attain and sustain peak performance.
- Craft innovative solutions to persistent problems.
- Continually build their competence and creativity for identifying opportunities to accomplish their goals, contribute to the agency’s mission, and discover new ways of motivating others.
- Build and continually enrich the organizational culture and community.
Employees are looking for leaders that can instill motivation, work passion, and creativity that inspires them to work hard and make a significant contribution to their agency.
Do you have a story about a situation that motivated you and created a work passion you never thought was possible? Share it here and let’s motivate each other.