Archive for category Commitment
Have you ever struggled with accomplishing, getting through, or getting started on something that you wanted to do? Many of us do. Often times we come up with an idea that we’re passionate about or that we know we can do but are hesitant to actually go through with it for fear we may fail or not have the drive or motivation to see it through.
In Ken Blanchard’s latest book, Fit at Last, Ken and fitness authority, Tim Kearin, follow Ken’s personal journey to improve his health and fitness. This quick read applies the battle with getting healthy and losing weight, something many of us can relate to, as an example of how sticking to a goal and making it happen can provide a sense of accomplishment, satisfaction, and happiness. Whether your goal is to get healthy, like Ken, start a business, or complete a major project at work, these six principles can keep you grounded as you tackle your goal.
Principle 1: Have Compelling Reasons and a Purpose
Figuring out what motivates you to make something a goal in the first place is the first principle that will set the stage to accomplishing your goal. Why do you want to do this? How will the outcome make you feel? What are the benefits that you will realize after this goal is met? If the goal is work related, find out whether or not your goal is aligned with your agency’s goals.
Principle 2: Establish a Mutual Commitment to Success
It’s tough to go it alone on any goal or task. Find someone who you care about, wants to see you succeed, and who can keep you motivated and remind you of why you started on this path in the first place. It is also important that you trust this person and value the feedback and support they can provide to you. Setting a mutual agreement that benefits both parties involved is a great way to not only hold you to your commitment, it also makes you want to accomplish your goal to reap the rewards once you reach your target.
Principle 3: Learn About Situational Leadership® II
Situational Leadership II (SLII) is a model that employs one common language and process for growing great leaders. It is a program that teaches leaders to analyze, diagnose, think, and apply leadership concepts effectively to reach their goals. SLII guides individuals at each developmental level, both business and personal, they encounter in every situation. When you have a clear understanding of your goal, your level of development, and the right leadership or support that helps you accomplish your objective, you increase your commitment, motivation, and productivity toward that task.
Principle 4: Develop Appropriate Goals
Jumping in and tackling a goal without carefully planning out your strategy can lead to burn-out and failure. Take the time to assess the goal and set some action items that will outline how you can accomplish each task. Making your goals SMART can also help you monitor your progress along the way. Evaluate where you are at certain points so you can have a clear vision of how you are progressing in your goal.
Principle 5: Set up a Support System to Hold You Accountable
It’s inevitable that you’ll struggle at some point on your quest to accomplish your goal. When this occurs, it’s important to have a support system to keep you on track toward success. Whether it be a spouse, friend, or coworker at your agency, establish regular check-ins with this person or group to report on your progress. Again, trust is important here since you need to value the feedback that you receive from your support group in order to actually apply it.
Principle 6: Have Measurable Milestones to Stay Motivated
Anyone can become disengaged if they feel that they are not making progress on a goal or task. Setting specific milestones, big or small, will remind you of each success and how far you’ve come. Setting mini rewards along the way is another way to make your journey fun. Rewarding yourself suddenly turns your hard work into something that doesn’t even feel like work at all.
What other strategies do you use to stick to your goals and commit to your commitments?
Posted by Kristina Marzullo in Change, Commitment, Culture, Employee Engagement, Employee Passion, Employee Satisfaction, Engagement, Federal Agency, Government, Ken Blanchard, Leadership, Leadership Development, Motivation, Performance, Productivity, Roles, Supervisor, The Ken Blanchard Companies, Training, Trust on February 5, 2014
Millions of people watched Gwen Dean as she quit her job as an engineer in a commercial that aired during the Super Bowl last week. Gwen’s dream was to start a puppeteer business, and with the help of GoDaddy.com, she is doing just that. Over 17 million of us have watched Marina Shifrin’s “I quit” video announcing her resignation from her role at a Taiwanese animation firm. Shifrin’s move landed her countless job offers, including an offer to be a digital content producer on Queen Latifah’s talk show. These decisions by Gwen, Marina, and others have caused some colorful feedback on whether or not the method they chose to leave their current jobs, in order to pursue their dreams, was appropriate. Despite that, these individuals have taken the steps to do what makes them happy, whether they loved their job or not.
CareerBuilder conducted a study and found that 1 in 5 U.S. workers will search for a new job in 2014, despite the economy and the unemployment rate. Gallup study results have shown that only 13% of employees are engaged at work, 63% are not engaged, and 24% are actively disengaged. (Go ahead and read that sentence again if you’re as shocked as I was by those stats.) Specifically in the federal sector, we’ve seen reports like the Federal Employee Viewpoint Survey and the Best Places to Work in the Federal Government study uncover a steady decline in how satisfied government employees are with their jobs, leadership, and agencies.
A whitepaper, written by researchers at The Ken Blanchard Companies®, includes findings that state, “when employees perceive a manager is more concerned with his or her own agenda than with the welfare of others, negative affect is often the result. This is coupled by the employees’ reluctance to endorse the organization and its leadership, to stay with the organization, and to feel connected with their leader or colleagues.” The report goes on to affirm, “another implication for practice is for HR personnel and strategic leaders to create and sponsor leadership training programs and company values that stress and support servant leaders. Consistent, overt, self-concerned managers should be counseled and invited to become more aware of their behavior.”
Training magazine and The Ken Blanchard Companies asked over 800 Training magazine readers what they felt were the most important factors when it comes to staying engaged in the workplace. The responses include:
- Job Factors—Autonomy, Meaningful Work, Feedback, Workload Balance, and Task Variety
- Organizational Factors—Collaboration, Performance, Expectations, Growth, Procedural Justice (process fairness), and Distributive Justice (rewards, pay, and benefits)
- Relationship Factors—Connectedness with Colleagues and Connectedness with Leaders
Are these factors aligned with what keeps you engaged at your agency? Share what additional factors are important for you to remain engaged and passionate about your role?
So the next time you’re about to hit the snooze button for the eighth time, think about if the factors that keep you engaged in the workplace exist with your current role.
Change is a constant. Like it or not, it is inevitable that at some point throughout your career, you will experience a change that forces you to rethink everything; your goals, your strategy, your outlook, maybe even your job. Nobody is exempt from change. Despite whatever GS level you currently hold or where you reside on the corporate ladder, change will find a way to squeeze onto your to-do list. When most people think of change, they think of current events that unenthusiastically impact an agency from the outside in, much like the shutdown or sequestration. The change that I’m referring to is change that comes from the inside and, if leaders are paying attention, has the opportunity to transform the way an agency, even the government, does business. The change agents that initiate these transformations are called intrapreneurs.
Intrapreneur is not a new marketing buzzword. Most people have heard of these idea generating, passionate, radical thinkers. Many companies, like Google and Apple, encourage their employees to spend time thinking outside the box to come up with the next innovative idea. The challenge, when you’ve been lucky enough to uncover a forward thinker within your organization, is preventing leadership from the unbearable internal resistance that can cause intrapreneurs to take their ideas and run. This is the last thing that government agencies need to happen while they try to obtain and retain the talent they already possess. If you are lucky enough to have an intrapreneur working at your agency, there are steps you can take to make sure they don’t jump ship at the first opportunity.
Allow Employees Time to Think – There may be an intrapreneur right under your nose and you may not even realize it. Heck, they may not even realize it! A good leader encourages and coaches individuals to instill forward thinking. Inspire your staff. Build confidence. Empower their originality. Lead change.
Nurture New Ideas – A new idea doesn’t have to derail the overall strategy of the agency. Often times, leaders dismiss what could have been a more efficient and innovative concept, that contributed to the accomplishment of the agency’s mission, simply because it’s outside the routine way the organization does business. As a leader, recognize that your ideas are not the only good ideas that come out of your department. Work with your staff, don’t dictate, about how their ideas could or couldn’t work for your agency.
Incorporate Innovative Ideas into Daily Tasks – Not all ideas will work for your agency but when a thought-out concept is brought to the table, don’t immediately dismiss it unless you’ve given it a test run. Try incorporating innovative ideas into the daily tasks that are already working for your agency. By changing the routine up just a bit, you might uncover a more efficient way of performing a task or accomplishing a goal. Taking small steps to test out a new idea can set a leader’s mind at ease by avoiding a significant set-back that could occur by taking the idea full throttle too soon. It can also make the intrapreneur feel valued, trusted, and supported knowing that their idea spurred a positive change within the agency.
People often resist change when they’re not a part of the change process. Create a culture where intrapreneurship thrives and ground-breaking ideas are encouraged and the idea generators will want to support the mission.
Are you an intrapreneur? How does your agency allow for intrapreneurship at your agency?
Posted by Kristina Marzullo in Attitude, Buy-in, Change, Coaching, Collaboration, Commitment, Culture, Employee Engagement, Employee Passion, Engagement, Federal Agency, Goals, Government, Ken Blanchard, Leadership, Motivation, Performance, Productivity, The Ken Blanchard Companies, Trust, Vision on November 28, 2012
Fiscal cliff, political objections, merging agencies, and pay decrease discussions around the water cooler have many government employees concerned. Many of us are wondering what exactly 2013 is going to look like for ourselves and for our country. Now is the time for agency leaders to take action and encourage their teams.
Culture can be a powerful change agent. If you think about high performing agencies, most of them have a clear culture that is actually implemented within the organization. An agency’s culture generally dictates the values, vision, and missions. It is an indicator of how the agency gets things done on a daily basis. When leaders adhere to the culture when integrating change, it will support and encourage employee’s reaction to the change.
Can you explain your agency’s culture? Are your goals and the goals of your team members aligned with the organizations culture? If not, this could be a great discussion to have in your next one-on-one meeting with your employees. Employees that know their performance and success is contributing to the success of the organization are more motivated, confident, and passionate about what they do.
Involving your employees with the agency’s mission can lead to confident, engaged, and high performing individuals. Studies reveal that the more employees are involved in the decisions of a change that will impact them, the more committed they are to the agency. In turn, the more committed they are, the better their performance. The better their performance, the more effective the agency will be at accomplishing their mission.
Would you be more accepting of a decision that was made by others and dictated to you or would you rather have an opportunity to provide your contribution and feedback to that decision? An effective way to implement any change is to allow those who have to endure the change to be involved in the change process.
Our immediate reaction to change tends to be objection. This is where leaders can really use their skills and influence a direct report’s perception of the impending change. An employee’s supervisor is the first line of defense against a closed-minded approach to change. Scheduling regular one-on-one meetings, building trust, and providing the tools the employee needs to successfully overcome the negative mind-set that can occur during change can be the difference in an employee staying with the agency versus leaving for another job.
Do you have a strategy to resolve people’s concern and negative mind-set on change? Ken Blanchard, author and co-founder of The Ken Blanchard Companies, reveals that “none of us is as smart as all of us.” Shifting your employee’s outlook can often lead to a change of heart and commitment to the agency.
Want to hear more about how you can motivate yourself and your employees? Join Dr. David Facer, author of Optimal Motivation, today at 12:00pm EST today as he shares a fresh approach to motivation that can increase employee engagement, productivity, and employee well-being. Now who doesn’t want that during these hard times?
At a recent conference in Richmond, VA, I had a chance to conduct a workshop with 160 Legislative Clerks and Secretaries. It was part of a week-long National Conference of State Legislatures. The topic for the morning session was Creating an Engaging Work Environment. In an exercise during the session, I asked participants to remember a time when they were the most engaged in their work environments.
Participants thought back over their past and present experiences and shared with each other some of the factors that created such an engaging environment. Factors such as meaningful work, growth opportunities, collaborative work environment, trusting and caring relationships were all mentioned.
Next we looked specifically at their present roles and work environments. Using a six point scale they evaluated their current work environment on 12 different factors that Blanchard research has identified as contributing to individual engagement and passion.
While their scores averaged a “4” on the 6-point scale, there were also “2s” and “6s” included in that average. This is true anytime you bring a group of people together—there is always a wide variation of scores that an average often conceals. While an organization may score a “4” overall, the reality is that the average represents some low scores as well as pockets of excellence.
So what does a smart leader do? Actively seek out both groups for more information.
You want to identify low scores early on so you can address them. You also want to identify pockets of excellence so that you can learn from them. In our work with clients, one of the biggest ways we help is by identifying these high performing pockets so that best practices can be shared with others.
4 steps to identifying your pockets of excellence
How’s your organization doing when it comes to measuring overall engagement levels? Do you know where your pockets of excellence are operating? If not, here’s a 4-step process to get you started.
- Conduct an employee engagement survey across your entire organization. Be sure to capture responses from as many different functions, sub-units, and teams as possible. Survey widely.
- Review responses and look for patterns at the team, functional, or location level. Identify your individual pockets of disengagement and pockets of excellence.
- Conduct follow-up interviews—especially with your pockets of excellence. Your goal is to find out what is contributing to high ratings. What managerial practices or environmental factors are contributing to positive employee perceptions?
- Share best practices broadly across other units. Share the practical strategies that you discover from individual teams and units with others in the organization.
Too often we think that the answer is “out there” somewhere. The best ideas are usually closer to home. Be sure that you are looking for them!
In my last post, I wrote about disengaged, yet loyal, employees. I received several comments from readers and colleagues about the message contained in that article. Some wanted to know more about the personal experience that I included in the article, others questioned who would stay in a job that they didn’t enjoy, and several told me about what motivates them in their professional careers. Pay freezes and the federal pay overhaul leave much to be desired by most federal employees, but I believe it’s the passion that the public sector has for the work they do and the difference they make working at their agency that drives them to continue doing what they do and making a difference every day they step into their office.
Check out this video of government employees who enjoy what they do and definitely have a passionate work environment.
As I watched this video, the key points, words, and phrases that I found inspiring are:
- Love what I do
- How can we make it better
- Making a difference in the world
- Meaningful and important work
- Shared goals and missions
- Helping the people of the world
- Serve the nation
- Doing the right thing
- It’s not about the money, the prestige, or the position
- A new way of looking at life
- Helping people get back in a better position
Do you have work passion?
The answer may be yes! Studies show that while most government employees are satisfied with their jobs, many are not actively engaged in the performance and quality of their work. Yet, a hearty 63% of those public sector workers say that they intend to stay in their positions long-term. Factors such as leadership effectiveness, performance management, employee involvement, and pay and benefits have a significant impact on how government employees feel about their jobs. Why would someone stay in a job where they’re not satisfied? Have we become so immune to the fact that we should actually enjoy (gasp!) what we do or are we just going through the motions to collect a paycheck? Perhaps our lives have become so fast paced, that we are simply showing up and are satisfied getting by with “good enough.”
I recently sent an email correspondence out to a colleague asking several questions about a project we are working on together. Less than two minutes later, my phone rings. It was my colleague calling to talk about the email I sent. The funny thing about this scenario is that it completely caught me off-guard! It was so odd to me that instead of responding to my inquiry via email, he chose to actually pick up the phone and talk about the project. Sensing my initial “shock,” we discussed how we, as a society, have grown so accustomed to the “speed of light” work environment, the “just get it done” mentality, and the impersonal form of communication that has become the norm. After I hung-up the phone, I not only got the answer to my questions that allowed me to move forward on the project, I also felt a connection with my colleague that gave me a sense of satisfaction and engagement that felt pretty darn good. Since that brief conversation, I’ve continued to think about the message that I took from that telephone call and how I can become more engaged and motivated, not just with the quality of my performance, but in the quality of my interactions with individuals both on and off the job.
Motivation experts, Drea Zigarmi, Susan Fowler, and David Facer, believe that motivation is a skill that can be taught, learned, developed, and nurtured. Motivated employees, at all levels of the agency, experience higher levels of energy, vitality, and well-being by leveraging their natural tendency to:
- Attain and sustain peak performance.
- Craft innovative solutions to persistent problems.
- Continually build their competence and creativity for identifying opportunities to accomplish their goals, contribute to the agency’s mission, and discover new ways of motivating others.
- Build and continually enrich the organizational culture and community.
Employees are looking for leaders that can instill motivation, work passion, and creativity that inspires them to work hard and make a significant contribution to their agency.
Do you have a story about a situation that motivated you and created a work passion you never thought was possible? Share it here and let’s motivate each other.