At The Ken Blanchard Companies Government Roundtable in Washington DC, attendees were asked to participate in a table discussion on an issue of importance. Below is the first set of consolidated notes from each table discussion.
Issue 1 – The impact silos have on an organization
Specifically, how do Silos impact productivity and/or morale, in a positive or negative way, in your organization?
- Fields of learning can focus on specific areas of concern
- Clear focus on customers. Service better.
- Specialization. Compartmentalize information. Protect information. Only expose one department to threat/problem.
- Strong group identity. Engaged with group area. Loyalty
- Silos can be self-serving
- They tend to miss big picture
- They don’t facilitate knowledge sharing
- Competing interests doesn’t help organizations reach objectives
- Lack of information sharing or misinformation. Leaders need to communicate better with other groups.
- There can be duplication of efforts
- Creates fear in an organization. Focused on self. Blinders on. Lose perspective.
- Limits creativity.
Identify strategies or activities that can be employed that minimize the negative impacts of silos.
- Establish culture where compelling vision exists – Everyone, in every department, is clear about who we are (our purpose), where we’re going (our picture of the future) and what will guide our journey (our values) – compelling vision supersedes individual silos. The goals for each silos takes on more meaning.
- Recognize uniqueness of each silo and listen to their concerns and issues.
- Establish goals that go across silos.
- Technology + Innovation
- Department heads need to communicate and build relationships. What are our commonalities? Build on that.
- Focus on the vision/mission.
- Identify pros and cons of change. What are the consequences? Bring it to a personal level. Humanize the process.