Archive for category Leadership Development
A Situational Approach to Leadership in the Public Sector
Posted by Kristina Marzullo in Communication, Direction, Employee Engagement, Employee Passion, Federal Agency, Government, Ken Blanchard, Leadership, Leadership Development, Performance, Productivity, The Ken Blanchard Companies on February 2, 2012
Join The Ken Blanchard Companies for a complimentary webinar and online chat beginning today at 9:00 a.m. Pacific Time (12:00 noon Eastern).
Jim Atwood, Director of Blanchard Government Solutions will be discussing how taking a situational approach to leadership can enhance your ability to effectively manage and develop your people and how that process can increase competence, commitment, and retention of your most talented individuals.
This webinar is free and seats are still available if you would like to join over 800 people expected to participate. Immediately after the webinar, Jim will be answering follow-up questions here at How Gov Leads for about 30 minutes. To participate in the follow-up discussion, use these simple instructions.
Instructions for Participating in the Online Chat
- Click on the LEAVE A COMMENT link below
- Type in your question
- Push SUBMIT COMMENT
It’s as easy as that! Jim will answer as many questions as possible in the order they are received. Be sure to press F5 to refresh your screen occasionally to see the latest responses. We hope you can join us later today for this special complimentary event courtesy of Cisco WebEx and The Ken Blanchard Companies.
A Resolution Worth Making…and Keeping
Posted by Kristina Marzullo in Change, Commitment, Federal Agency, Government, Ken Blanchard, Leadership, Leadership Development, Motivation, Performance, Productivity, Training on January 4, 2012
When the New Year rolls around, most people have good intentions and make resolutions to kick-off the year; unfortunately, most people break their resolutions less than a month into the year. However, some don’t wait until the clock strikes midnight to make a positive change and continue working on and improving those changes well into the New Year. The Department of Veterans Affairs is one of the government agencies that set a resolution to retain their employees. The government agency has helped many of its employees improve their skills and has provided them opportunities to grow within the agency. Despite budget cuts and pay freezes, the agency created the VA Learning University (VALU) to offer employees an outlet to improve development, leadership skills, and personal growth while aligning to the agency’s mission and goals. This initiative has helped the VA save $200 million in turnover expenses in 2011. For 2012, the agency has made a goal to support the Obama administration’s drive to add more veterans into the civilian federal workforce. They plan on increasing the amounts of veterans they have on staff to 40 percent in 2012, up from 32 percent currently.
Perhaps the VA is on to something. A survey recently conducted by Federal News Radio to 49 chief human capital officers (CHCO) showed that most CHCOs are concerned with recruiting and retaining employees due to tight budgets and limited resources. VALU is proof that not all incentives to recruit and retain are monetary. The ability to grow professionally and personally is a coveted benefit at any agency. The Ken Blanchard Companies believes that individual learning is a key element to a high performing agency and is essential to self-leadership. Agencies that do not encourage people to learn are less likely to be high performing, because the skills of an agency are no greater than the skills of its people. When individuals learn, the agency learns. High performing agencies use formal training, mentoring, and on-the-job support to develop the skills and competencies of their people.
As a leader, why not help your direct reports make the most out of their learning experience. Learn the six keys on how to ENGAGE your staff so they can apply what the learned in real-life work scenarios.
Sink or Swim: Challenging Times for New Executive Leaders
Posted by Kristina Marzullo in Buy-in, Coaching, Leadership, Leadership Development, Roles, Training on October 19, 2011
You’ve finally made it! It’s your first day on the job as an executive leader and you may not realize it yet, but you are about to fail. This is the unfortunate outcome for 16 percent of Senior Executive Service members that were unsuccessful in completing their 1-year probationary period. Surprisingly, their failure is not due to a lack of expertise, motivation, or engagement; most were not offered an effective onboarding program. The Corporate Leadership Council found that there are five typical reasons that executives don’t succeed:
- They fail to establish a cultural fit
- They fail to build teamwork with staff and peers
- They are unclear about the performance expected of them
- They lack political savvy
- Their organizations do not have a strategic, formal process to assimilate executives into the organization
The Office of Personnel Management (OPM) realizes the importance of effectively onboarding senior executives so they are set-up for success rather than failure. The OPM collaborated with the Senior Executives Association (SEA) and the Partnership for Public Service (PPS) to talk about what a productive executive onboarding program looks like. As a result of their efforts, OPM published a manual for agencies to reference when designing a program personalized for their new executives. The manual addresses the current problems with onboarding Federal leaders, why they fail, and how they should adjust their existing program.
Leaders that are not prepared for what challenges they are faced with in their new role have an effect on more than whether they stay in their role or not. Ill-prepared leaders cost companies millions of dollars each year by negatively impacting employee retention, customer satisfaction, and employee productivity. However, many change initiators fail to realize this impact and choose to do nothing to remedy the problem. The Ken Blanchard Companies has come up with a free online calculator that measures the cost of doing nothing. This tool has helped companies realize that the longer they wait to make these important changes, the more ineffective their agency becomes.
Learn more about common challenges that today’s leaders face.
Good Leaders Versus Bad Leaders
Posted by Kristina Marzullo in Attitude, Direction, Leadership, Leadership Development, Morale, Motivation on May 5, 2011
As I watch the daily news and read several articles about the recent announcement of Osama bin Laden’s capture and demise, I start to think about how people use or misuse the power of leadership in their lives. Osama clearly used his power as a leader within the terrorist network for evil and wrong doings and led his team to carry out heinous acts against our country. I have the fortunate opportunity to work for a leader that uses his incredible leadership skills to unleash the power and potential of people and organizations for the greater good. One of his recent messages to the company was so profound and brought to light how much leadership really does impact people’s behaviors.
“Last night as I watched President Obama’s announcement about the killing of Osama bin Laden, I really felt the sadness in his heart. You know, to actually give the orders to have to try to kill someone else. I just thought once again about the good wolf and the bad wolf and how we all have both of those and the one that wins is whichever one we feed, and unfortunately bin Laden chose to feed the bad wolf on an ongoing basis. It’s such a tough job being president of this country. I’m so glad he said that our war is not against Islam, it’s against people who are out to kill others and out to harm others—people who are really feeding the bad wolf.
So leadership really does make a difference. It can make a difference in a negative way and it can make a difference in a positive way. All of us are leaders—anytime you try to influence the thinking, beliefs, or development of someone else, you’re engaging in leadership. So which wolf are you feeding today? I want to feed the good wolf today. So take care of yourselves. Life is a very special occasion, particularly if you reach out and help someone else.” Ken Blanchard
What leadership techniques does your manager use to unleash your power and potential?
A Light at the End of the SES Tunnel
Posted by Kristina Marzullo in Direction, Employee Passion, Leadership, Leadership Development, Performance, Productivity, Roles on February 23, 2011
Senior Executive Service employees have had several changes take place regarding their roles and responsibilities over the past year but a recent memo delivered to the organization may be music to some folk’s ears. Senior Executives have been tasked with identifying poor –performing programs, eliminate some of the reporting requirements placed on agencies and maintain new requirements of the Government Performance and Results Act, all while seeing smaller pay raises. A recent study by the Office of Personnel Management (OPM) found SES members received an average 2.7 percent increase in pay, the lowest in the five years since a pay-for performance system began.
All this may push someone to throw in the towel. However, good news came in the form of a memo to SES members on Friday from Jeff Zients, Office of Management and Budget Deputy Director for Management and John Berry, Office of Personnel Management Director outlining proposals developed by the President’s Management Council to streamline the performance appraisal process and certification system, boost recruitment for SES jobs and improve executive engagement and career development opportunities.
Key initiatives include:
• Stronger links between employee appraisal systems and agency performance goals, as well as improved personnel performance planning, assessment and recognition.
• More engagement of senior agency leaders in SES issues through coordination with the PMC, the Chief Human Capital Officers Council and the Performance Improvement Council, along with agency-specific SES forums.
• Additional opportunities for SES career development, including a one-year onboarding program for new executives; government wide leadership development curricula and events; networking programs; and a pilot project offering rotational opportunities for upper-level GS employees.
• Improved recruitment for SES jobs through a resume-based hiring pilot project, external talent searches and a cross-agency effort to market and recruit for open positions.
Carol Bonosaro, president of the Senior Executive Association was very happy with the efforts of the organization to collaborate with the government on improving opportunities for SES employees. Such opportunities can increase employee passion and dedication to the organization. Scott Blanchard and Drea Zigarmi of the Ken Blanchard Companies conducted a study on what kind of leadership has the greatest impact on performance. The team discovered that employee success included things like employee satisfaction, employee loyalty, employee productivity, perceptions of one’s relationship with his or her manger and the team environment, and more tangible measures, like absenteeism, tardiness, and vandalism.
What are other positive results that can be created from this opportunity?
Find out what Blanchard believes are the 8 factors that lead to employee passion.
Who are the Net Generation Leaders?
Posted by Kristina Marzullo in Culture, Information Technology, Leadership, Leadership Development on October 27, 2010
We’ve all read about the “Next Generation” and issues the government will soon be facing with so many Boomers retiring. However, are you familiar with the “Net Generation?” This term is applied to those who have never known a time without the internet. These young workers fall into a group that have helped parents with their computers, are social network gurus, and are over 80 million strong. The Chief Information Officers Council issued a report describing the future of Information Technology in the government and the impending demand to recruit talent from the Net Generation.
The agencies hoping to recruit from this talent pool must keep in mind the balances that Net-Gener’s are looking for in the workplace. According to Don Tapscott author of The 8 N-Gen Norms: Characteristics of a Generation, there are eight patterns of behavior associated with this generation. The eight norms are:
- Freedom
- Customization
- Scrutinizers
- Integrity
- Collaboration
- Entertainment
- Speed
- Innovation
In addition to recruiting from this generation, agencies must also place important focus on on-boarding, training, and retention of the Net-Gener’s they hire. More than likely, it will be the Baby Boomers that will be training these new hires and handing down years of knowledge and expertise. Bringing people together from a wide variety of different backgrounds creates tremendous opportunities but also some challenges. Agencies can benefit from the new perspectives and possibilities that diversity brings if they are able to unite people with a common set of values and goals. If not, the result is misalignment and disorganized inefficiencies as people go off in different direction-based on their own individual backgrounds.
Read more about these critical leadership skills that can help retain the talent that agencies are searching for.








